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Infosys is Hiring Fresher for Process Trainee 2024 | Apply now
Infosys is Hiring Fresher for Process Trainee 2024 |Overview
Company Name | Infosys |
Job Role | Process Trainee |
Qualification | Graduate |
Experience | 0-1 Year |
Salary Package | As per Market Standards |
Job Location | Bangalore |
Infosys is hiring freshers for the position of Process Executive.
Service Line:
BPO Service Line
Responsibilities:
- Efficiently answer client and customer calls.
- Follow all pre-established procedures to fulfill SLA targets and ensure performance standards are met.
- Resolve queries and issues in accordance with the described deliverables.
- Maintain voice quality at the predetermined level.
- Respond to recurring calls and aim to maximize targets to meet quality requirements.
- Work from the office in Ghaziabad.
- Must be able to communicate clearly in both Hindi and English.
- Must have flexible week-offs.