Cognizant hiring freshers for BPO 2024 | Apply Now

Cognizant hiring freshers for BPO 2024 | Overview

Job Title:

Location: Hyderabad
Company: Cognizant (NASDAQ: CTSH)
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
Role Category: Voice / Blended

Overview

Cognizant is seeking fresh graduates who have completed their degrees in 2020, 2021, 2022, or 2023 for the role of Voice / Blended – Other. This role is ideal for individuals who are flexible, adaptable, and ready to work in a 24/7 shift environment. Candidates must be comfortable working from the office and possess excellent communication skills. Additionally, all candidates must have the mandatory documents required for background verification (BGV) proceedings.

Key Highlights

• Work Shifts: Flexibility to work 24/7 shifts is mandatory.
• Work Environment: Comfortable working from the office.
• Communication: Excellent communication skills are crucial.
• Documentation: Must have mandatory documents ready for BGV proceedings.
• Education: Open to any graduates who completed their degrees in 2020, 2021, 2022, or 2023.

Job Description

The Voice / Blended – Other role involves various responsibilities, including content verification, ensuring brand and website integrity, and rating content based on family safety standards. The candidate will be responsible for checking images, matching them with the website, verifying content accuracy, and assessing the sensitivity of the content.

Specific responsibilities include:

1. Content Verification:
   • Check images and content, match them with the website, and verify the accuracy of the content.
   • Understand and assess sensitive content, ensuring it meets safety standards.
   • View and rate content based on brand name and website compliance, ensuring non-family-safe content is identified and flagged.
2. Communication Skills:
   • Demonstrate excellent verbal and written communication skills.
   • Interact effectively in an international process, providing clear and concise information.
3. Flexibility and Adaptability:
   • Willingness to work in 24/7 shifts and adapt to a dynamic work environment.
   • Comfortable working from the office, adhering to company protocols and guidelines.
4. Professional Attributes:
   • Maintain a high level of professionalism in all interactions.
   • Demonstrate commitment to quality and accuracy in all tasks.

Key Skills

• International Process: Experience or familiarity with international voice processes is preferred.
• Communication: Strong verbal and written communication skills are essential.
• Content Review: Ability to review and verify content accurately and efficiently.
• Flexibility: Willingness to work in 24/7 shifts and adapt to changing work environments.
• Office Work: Must be comfortable working from the office and adhere to company policies.

Educational Qualifications

• Undergraduate Degree: Any graduate degree is acceptable for this role. Recent graduates from the years 2020, 2021, 2022, or 2023 are preferred.

About the Company

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services. The company is dedicated to helping the world’s leading companies build stronger businesses through technology innovation, deep industry and business process expertise, and a global, collaborative workforce. Cognizant has over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016. The company is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500. Cognizant is ranked among the top-performing and fastest-growing companies globally.

Headquarters: Teaneck, New Jersey, USA
Website: Cognizant

Company Address: 5/535, Old Mahabalipuram Road, Okkiyam Thoraipakkam, Chennai, Tamil Nadu, India

Application Process

• Early Applicant: Early applications are encouraged to ensure consideration.
• Report Job: Candidates can report any discrepancies or issues with the job listing.

Conclusion

This Voice / Blended role at Cognizant offers a dynamic and flexible work environment suitable for recent graduates. With an emphasis on excellent communication skills and the ability to handle 24/7 shifts, this position provides an opportunity to work in a global BPO setting. The role involves content verification, ensuring brand and website integrity, and rating content based on family safety standards. Fresh graduates who meet the requirements and possess the necessary skills are encouraged to apply and become part of a leading IT and consulting firm known for its innovation and global presence.

To Apply : Click Here    Submit your application before the link expires!

For More IT  jobs : Click Here

For HR Interview Tips and Questions : Click Here

For project related Interview questions : Click Here