Amazon hiring digital content associate 2024 | Apply Now

Amazon hiring digital content associate 2024 | Overview

Job Title: Digital Content Associate

Company: Amazon

Job ID: 2686632

Location: ADCI MAA 15 SEZ

DESCRIPTION:

The primary responsibility of the Digital Content Associate role is to perform data operations within Amazon’s digital platform. This position involves a variety of tasks related to the editing and quality assurance of eBook content, ensuring a high-quality user experience for Kindle users.

Key Responsibilities:

1. Content Editing and Tools Proficiency:
   • Quickly understand and master eBook content editing tools and operation workflow tools.
   • Adapt continuously and learn new features of the editors.
   • Improve acumen to quickly edit and fix content.
   • Follow editing Standard Operating Procedures (SOPs) to identify and correct errors in the content.
2. Content Quality Assurance:
   • Conduct quality checks to ensure the content meets user experience standards in terms of flow and format quality.
   • Ensure content is optimized for viewing and usage on Kindle devices.
   • Use software tools for quality audits, content editing, and data capture.
3. Operational Metrics and Performance:
   • Be aware of key operational metrics such as productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency Service Level Agreements (SLAs).
   • Measure compliance with these metrics, SLA requirements, QA guidelines, and personal/team goals.
4. Team Collaboration and Improvement:
   • Work effectively as a team player, contributing ideas to improve the editing/QA process.
   • Regularly communicate with global stakeholders to provide status reports, share relevant information, and escalate issues when necessary.
   • Function as an individual contributor while collaborating with the team for continuous process improvement.

Basic Qualifications:

• A graduate degree.
• Good aptitude and analytical skills.
• Proficiency in Microsoft Excel.
• Effective communication skills.
• Attention to detail and a professional demeanor.
• Ability to audit/evaluate books with adult content when required.

Preferred Qualifications:

• Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
• Self-starter mentality with the ability to work independently and as part of a team.
• Strong attention to detail, particularly in editing content, and the ability to deep dive to identify the root causes of issues.
• Good problem-solving skills, data analysis capabilities, and the ability to troubleshoot content editing issues.
• Good interpersonal skills to manage relationships with the software team and inter-operations teams.
• Working knowledge of XML standards is an added advantage.
• Experience in the publishing industry is highly desirable.
• Ability to write SQL queries is a plus.

Additional Responsibilities and Skills:

The role requires a proactive approach to learning and adapting to new tools and processes. The associate will often need to perform content quality checks, ensuring the highest standards for eBook content formatting and usability on Kindle devices. This involves using various software tools for quality audits and data capture, making technical proficiency essential.

Moreover, the associate will need to manage operational metrics effectively. This includes maintaining productivity levels, ensuring high-quality output, and adhering to delivery/latency SLAs. Regular monitoring and reporting on these metrics are crucial to the role, as is a commitment to continuous improvement in both individual and team performance.

Team Dynamics and Communication:

The role demands a strong team player who can collaborate efficiently with colleagues and stakeholders across different regions. The ability to communicate effectively, both in writing and verbally, is critical. The associate will frequently provide status reports, share relevant information, and escalate issues when necessary. This requires not only technical and analytical skills but also excellent interpersonal abilities to foster positive working relationships.

Career Development:

The Digital Content Associate role at Amazon offers a unique opportunity to develop skills in content management, quality assurance, and data operations within a leading global e-commerce company. The position provides exposure to advanced editing tools and workflow systems, making it an excellent stepping stone for those interested in digital content management, publishing, and related fields.

Conclusion:

Joining Amazon as a Digital Content Associate means becoming part of a dynamic team dedicated to ensuring the highest quality of eBook content for Kindle users. If you have a passion for digital content, strong technical skills, and a keen eye for detail, this role offers a challenging and rewarding career path in one of the world’s most innovative companies.

To Apply : Click Here    Submit your application before the link expires!

For More IT  jobs : Click Here

For HR Interview Tips and Questions : Click Here

For project related Interview questions : Click Here