Amazon hiring Associate Quality Services role 2024  | Apply Now

Amazon hiring Associate Quality Services role 2024 | Overview

Role: Associate, Quality Services

Job ID: 2718222

About the Role:

As an Associate in Quality Services (QS) at Alexa Routines, you will play a crucial role in ensuring the quality of Amazon’s Kindle software and other related devices. This role involves performing manual testing to validate software builds, identify bugs, and ensure that our products meet the highest standards before they reach our customers.

In this position, you’ll be responsible for running detailed test cases based on pre-set instructions, meticulously documenting your findings, and reporting any issues you encounter. Your work will directly impact the quality of the Kindle platform and other software products, making your attention to detail and adherence to testing protocols critical to our success.

Key Responsibilities:

1. Executing Test Cases:
   • You will be tasked with carrying out test cases prepared for various software builds, particularly for Kindle products. This involves following specific instructions and procedures to ensure that each test is performed accurately.
2. Reporting Bugs:
   • Identifying and documenting bugs is a key part of the role. You’ll need to provide clear, precise reports on any issues you find, using our designated tools to track and communicate these bugs to the development team.
3. Understanding Testing Procedures:
   • Familiarity with testing procedures for new builds and releases will be essential. You’ll need to quickly understand and adhere to these guidelines to ensure all testing is conducted according to our standards.
4. Performing Regression and Repetitive Testing:
   • Regression testing is a significant part of this role. You will be repeating tests to ensure that new software updates do not introduce new issues and that the product’s quality is maintained over time.
5. Data Capture and Reporting:
   • Daily data capture and status reporting will be part of your responsibilities. You’ll use software tools to collect and document test results and provide regular updates on your findings and any issues encountered.
6. Communication and Escalation:
   • Effective communication is vital. You’ll need to clearly articulate issues and escalate critical problems when necessary. Maintaining good communication with your team and supervisors will help ensure that any problems are promptly addressed.

About the Team:

The Quality Services (QS) organization is dedicated to providing comprehensive testing support across Amazon’s Devices, Retail, and AWS products. Our primary mission is to deliver high-quality manual testing to ensure that all products meet the rigorous standards expected by Amazon customers. As part of this team, you’ll be involved in maintaining and enhancing the quality of a wide range of products, contributing directly to the customer experience.

Qualifications:

Basic Qualifications:

• Educational Background: You should have a Bachelor’s degree, ideally in a field related to technology or engineering. If you’re a recent graduate or have up to one year of relevant experience, you’re encouraged to apply.
• Experience: Previous experience in QA or manual testing is a plus but not required. A strong willingness to learn and a keen interest in quality assurance are crucial for this role.
• Skills and Knowledge:
  • A foundational understanding of QA methodologies and tools is helpful.
  • Familiarity with gadgets and devices, along with basic software testing principles, will be beneficial.
  • Good communication skills are essential, as is a detail-oriented approach to following processes and adhering to company policies.

Preferred Qualifications:

• Software Testing Knowledge: Some understanding of software testing principles and practices will be advantageous.
• Task Completion: You should be able to complete tasks accurately and in a timely manner, demonstrating reliability and efficiency.

Additional Tips for Application:

1. Tailor Your Resume:
   • Highlight Relevant Experience: Focus on any past experiences related to QA, manual testing, or similar roles. If you’ve worked on relevant projects or internships, be sure to highlight these.
   • Use Keywords: Include specific terms from the job description, such as “manual testing,” “QA methodology,” and “regression testing,” to make your resume more impactful.
2. Craft a Strong Resume:
   • Ensure that your resume is clear and directly relevant to the role. Provide examples of your testing experience, relevant coursework or certifications, and demonstrate how your skills match the job requirements.
3. Prepare for Interviews:
   • Understand the Role: Get a good grasp of the role’s responsibilities and what’s expected from you. Research common QA practices and tools.
   • Review QA Methodologies: Brush up on QA methodologies, including manual testing techniques and strategies for regression testing.
   • Practice Common Questions: Be ready to discuss your testing experience, how you handle bugs, and your approach to following procedures. Prepare to explain your problem-solving methods and how you ensure software quality.

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